Yes. AIs cross-reference information from multiple sources, and if your brand has negative reviews, complaints on consumer sites, or inconsistent information, that can affect how (and whether) you get cited. AIs look for trustworthiness, and reputation is a strong proxy for trustworthiness.
On the other hand, brands with consistently positive reviews, presence in quality rankings and favorable mentions in third-party publications tend to be prioritized. Google reviews, testimonials on industry portals and a positive presence in relevant forums reinforce the AI's confidence.
The practical implication is that online reputation work, which many companies neglect, has gained a whole new layer of importance. It is no longer just about what customers read on Google. Now the AI also "reads" and decides whether or not it will recommend your brand.